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FAQ

If you can’t find the answer below, feel free to email us at help@SaveMangroves.com

Absolutely! Mangrove plants are the only wooded plants that not only can survive in saltwater but they also thrive there.

Mangrove plants are highly adaptable to a Saltwater, Freshwater or Brackish Water environment.

These plants are extremely hardy, but need to be kept at tropical temperatures. They will not survive in extreme heat or cold outside as they are found throughout the world in tropical outdoor environments.

Mangroves will have no problem adapting to any comfortable temperature within your home or business.

At Save Mangroves Nursery, we pride ourselves in packing and shipping your plants within 3 business days (excluding all federal and major holidays).

All packages are sent through either the United States Postal Service or UPS.

Once they receive your package, they will deliver it within 3-5 business days to all 50 US states.

Yes! Absolutely!

Every business needs a payment platform and because we have been using PayPal for over 10 years now, we are confident in their secure and accurate transactions.

But, you do NOT need to have or create a PayPal account in order to purchase.

Once you have added your items to your cart and have finished entering your shipping address info on the Checkout Page, click on the button that says “Pay with PayPal or Credit Card”.

From there, you will be directed to PayPal.

1. Enter the email that you want the receipt to be sent to.
2. Click Pay with Debit or Credit Card.

At this point, you’ll enter in your payment information and you’re all set!

 

Once your order is shipped, you’ll receive a tracking number via email.

You can use this number to track your package on our website or the carrier’s site.

Returns are determined on a case by case basis when the plant(s) arrive dying or dead.

We both want your plants to thrive. We will carefully pick the best plants in our crop, meticulously pack them, and quickly ship your order out doing our part.

In order for this to work, you need to do your part and pick up your package as quickly as possible once it arrives and shelter it within your home or business. Under no circumstance should you leave your package at your doorstep for several hours in direct sunlight or in freezing weather. If you are concerned with the weather in your area, take the extra steps to instruct your USPS mail carrier to leave your package in a cooler or at least some type of sheltered area.

To give your plants the best chance of success, carefully open the package making sure you do not cut or tear any plants, then gently place them in a cup of fresh water, and let them rest like that for 24 hours.

All of our plants are grown in a brackish mixture in order for them to easily acclimate to Saltwater, Freshwater, or Brackish environments.

For a return to be deemed valid, you must email us with pictures of the plants within 24 hours of the Tracking ID Number’s delivery date and time.

We do not honor returns simply because you made a mistake with what you ordered. All of our plants have several pictures and detailed descriptions with measurements so that all of our customers know exactly what they are getting prior to purchasing.

Check our Returns & Exchanges page for more details, and if you still have questions, email us at help@SaveMangroves.com

We do not ship internationally simply because the plants may not survive the several weeks of travel to its final destination.

Feel free to reach out to our customer support team through the Contact Us page or email us at help@SaveMangroves.com. Send us a message and we’ll get back to you as soon as possible!

Keep an eye on our website, instagram (@Save.Mangroves.Nursery) and subscribe to our newsletter at the bottom of this page for updates on Promotions, Discounts, and Brand New Plant Listings. We also occasionally run special offers for our valued return customers.

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